They tried to tell my mom that she had a cracked cylinder head on her jeep when in reality it was a bad radiator cap about a year ago...when I took my car into Firestone for their free a/c check they smeared the dye all over multiple lines to make it look like damn near every line in my a/c system was leaking, when in reality the compressor is leaking. So they rang up a quote of a like $2500 to fix it all. (at the time I didnt know what they did). So I took my car to a mechanic that had recently been recommended to me for a $150 gear install. I asked him if he did A/C work and he told me he would charge it and put dye in it. When it came time to bring my car back into his shop to see where the leaks were he found the same leaks. It was a nice time of year so I just said that I'd get it fixed later. Fast forward about a year later after I had detailed my car countless times including the engine bay (which means that I had washed off all the dye off the lines. Recently I took my car back into the guys shop (anyone who has lived in Phoenix in summer knows it sucks without a/c) and he charged it up and put more dye in it. about a week later I took my car back into his shop and magically all the leaks were gone and the only leak was out of the a/c compressor. So to end this I can only imagine that Firestone put the dye all over with plans to charge to replace all the lines without doing any of it! I cant believe that people will do stuff like this and take major advantage of unsuspecting people and just waste their hard earned money. NO ETHICS AT ALL! Just to clairify its these guys: http://www.firestone.com/ the one at 7th st and union hills in Phoenix,AZ have any of you had similar situations with this company?