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Message: <blockquote data-quote="NYC94GT" data-source="post: 184260" data-attributes="member: 9616"><p>This is soo off the mark I don't know where to begin! So if I'm in a Resturaunt and I order my steak Medium Rare, I need to go in the Kitchen with the Chef to be sure it is cooked to my desire?? Please dude, the problem lies with those who are competent at their position and those who breeze through the day without a care. If you don't like your job than quit. I don't believe we should pay someone $45/hr to select the correct part for the customer. to "William B.'s defense, If the computer is not complete in giving their employees the right information to select the right parts then they need to look at that too. If you Look at the DMV offices in NYC here is a great example of incompetency at its finest. I actually went back to Advance with the rotors for a refund and it turns out they HAD THE CORRECT rotors listed in their computer. The woman who waited on me accepted the rotors for refund. Good to see that Advance has a comparable return policy.</p></blockquote><p></p>