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Message: <blockquote data-quote="NYC94GT" data-source="post: 184792" data-attributes="member: 9616"><p>It's a sad state of affairs when the CUSTOMER has to do the job of the CUSTOMER SERVICE Person behind the counter. Maybe if we DEMAND more from the store like Advance to train their people to correctly read their inventories and ask the correct questions which, in turn, produces good Customer Service hence someone like me who walks out with the right parts we'd be all better off. YOU say ignore but you'll continue to get the right parts may be right but for all the wrong reasons. This can be said as a general rule because if we accept this behavour from the $7/hr dude then the store wins and we loose. Believe me, I let the store know about my "more than an inconvenience" the night I put the wrong rotors on. My time is my money so having to postpone this to the following weekend caused me to delay what I had planned. To simply ignore this and do the legwork myself will only continue to fuel this incompetency. You too can ignore this but your not helping the situation.</p></blockquote><p></p>