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Message: <blockquote data-quote="BigTang" data-source="post: 876875" data-attributes="member: 10950">how is it crappy of me? I called them 5 times, 3 times I got hung up on while being transferred because the rep that answered didn't want to deal w/ a return and then the 4th time someone picked up the phone and hung it up then the 5th time I finally get to explain my situation and I get shit on. Do you really think that I'll get anywhere trying to call back? The right thing at this point is for me to go out and tell everyone that they pissed me off over a $60 part while I'm in the middle of restoring a '67 that I have since spent over $5000 on in the last 2 months with other vendors. I wouldn't have spent it all with them but I was in the mood to drop some money the day I called about the lights.Really? So now customer service means the consumer needs to be at fault for buying crap?And even though I'm not exactly happy about this at no time was I ever irate, ugly or anything but polite on the phone before that gets brought up because I was hung up on.</blockquote>