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Message: <blockquote data-quote="MyLittlePony" data-source="post: 1525863" data-attributes="member: 11359">Books are just like computers, only they can’t really be updated. Just thrown out and replaced. So I would trust a computer more than an outdated book. HOWEVER, I will only trust things so far. You see the worst experiences involving mechanics that I have are people who claim they are specialists. People with certification that documents that they somehow know absolutely everything. I like the tech that comes in, watches a how to video on YouTube, then goes back into the garage. They aren’t afraid to question things, and seek out answers. But specialists, well, OBDII reader won’t work on a 94. 96 or newer only. You need four O2 sensors, not two. You need a sealed beam headlight (different car) not a bulb (convertibles apparently were different). Some holy text told them this, and you do not question the holy text!Discount Tire wouldn’t sell and install my husband tires for his truck because it wasn’t in the computer. It was a 1955 GMC truck. They would sell him tires for a 1971 GMC, because that was in the computer, but not the specific part number he requested because it won’t fit if the computer doesn’t say. And we go back to the book issue. That book wouldn’t have 1955 GMC. It might have the Chevy variant, but that’s a different manufacturer. If it does say 1955, it would be the early body style, series 1, not the series 2.m, which is EXTREMELY different. Then the store would have to sell the wrong tire for the wrong truck, because 1956 is different, the actual body style, but we told them 1955, so it has to be the other. It’s just a stupid policy, book or computer, but when even the manager stands his ground, what do you do?Anyway, other examples: I had a late model mustang specialist unable to open my hood because 94s are different, and Heaven forbid the latch be anywhere else than every other car they specialize in.Also had a lube place where, after waiting AN HOUR to get my cars oil changed, I was told that they couldn’t service it because they couldn’t get the filter off. They were the ones who put it on!!! My husband ended up doing everything by hand in the driveway because the professionals couldn’t.</blockquote>