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Message: <blockquote data-quote="Lightning Struck" data-source="post: 176700" data-attributes="member: 8009">well guys I think I got it up the A$@ but im not going into this crap any more. I talked to Summitt three times yesterday, first call was from them to me.......they told me that Eibach did not include shackles in the Kit ( EVEN THOUGH SUMMITT WAS MISSLEADING IN THE ADD BECAUSE IT SAYS * SPRINGS - HANGERS/SHACKELS * ) so she said she will call them back and see what they can work out. 3 hours pass and I dont get a call, so I call them back, they say that Eibach still says the same so Summitt says they will cover the cost of the shacks and send them too me. Then about 20 minutes later I get a call BACK FROM SUMMITT, its a MAN this time and he goes into the ITS NOT A PART OF THE KIT, AND WE PUT HANGERS SHACKELS ON THE AD SO THAT YOU KNOW ITS NOT A BLOCK LOWERING KIT. At this point I am really pissed off and I say OK fine im not going to continue this any longer, I am a unhappy customer and I feel im getting screwed by Eibach and YOUR allowing them to by not making this right. Your ad says Hangers/Shackels but you dont want to give me what the ad says. This ends my relationship with Summitt dont send me any more of your books because I am NOT ORDERING FROM YOU ANY LONGER. Then he says ( again sir, the shackles are NOT ) but I dont let him finish, I hang up the damn phone.  Good news is the L is done and im happy with the stance , Ill get pics up soon. So do you guys feel im in the right or wrong?? The rpm outlet kit is titled the same and it has shacks on it also, but I got it from Summitt because of RPM's history with customer service........like the screw job I got from Summitt. CHECK IT OUT........<a href="http://www.rpmoutlet.com/lighteibprokita.htm#2" target="_blank">http://www.rpmoutlet.com/lighteibprokita.htm#2</a> and SummittWELL WELL WELL, SUMMITT HAS CHANGED THE AD ON THIER WEB SITE ...........WONDER WHY???? THEY TOOK THE PIC OFF AND COMPLETLY CHANGED THE WORDING </blockquote>