Well,
Now that Dragon is on the market, really pushing hard, I hesitated on buying an Acuufab throttle body for my 04 cobra.
I know their quality is high, but so is Dragons.
I know their price is high, but so is Dragons.
So... it came down to R&D. I felt that Acuufab has put the time, research, and history into their product, so that's why I went with them. I run a small-business as well, so I understand how costly R&D can be, and how hard it can be to perfect a product...
My only concern was rumors that they wouldn't service their products if problems arose.
After getting my Acuufab throttle body and plenum, I was highly satisfied. After getting the car on the dyno and driving it around for a while I did notice a "sticking" problem...
When the car was running the throttle body would "stick"... it would be hard to open. Once it opened, the "seal" would break and the car would run fine. The problem? Breaking the "seal" required tapping the gas. "Whats the big deal?" well, when you tap the gas in a 500RWHP car its loud and obnoxious. Its frustrating to drive...
Anyways, I shot them an e-mail using their form on their webpage and I was like "yea, like this will go anywhere...."
BUT IT DID! A few hours later (not days... hours...) Acuufab sent me an e-mail! The representative said that he knew what the issue was and to send it back.
I sent the throttle body+plenum combo back to Acuufab and I got one back with fresh gaskets, fully serviced, and *freshly polished*! WHAA?!
The plenum is mine, and they included my letter, so I know they didnt get my order mixed up with anyone else's ... . this is SERIOUSLY what they consider customer service! All I had to pay was "to" shipping. The service, gaskets, and return shipping was free to me.
I look forward to getting it back on the stang!
For those of you who suggest going Dragon "because Acuufab charges to service their products" -- take a second look. I'm glad I did!
Since, I have already suggested Acuufab to another member on this site. Sadly, they don't make a throttle body for their application, but I will continue to push for their products!
Now that Dragon is on the market, really pushing hard, I hesitated on buying an Acuufab throttle body for my 04 cobra.
I know their quality is high, but so is Dragons.
I know their price is high, but so is Dragons.
So... it came down to R&D. I felt that Acuufab has put the time, research, and history into their product, so that's why I went with them. I run a small-business as well, so I understand how costly R&D can be, and how hard it can be to perfect a product...
My only concern was rumors that they wouldn't service their products if problems arose.
After getting my Acuufab throttle body and plenum, I was highly satisfied. After getting the car on the dyno and driving it around for a while I did notice a "sticking" problem...
When the car was running the throttle body would "stick"... it would be hard to open. Once it opened, the "seal" would break and the car would run fine. The problem? Breaking the "seal" required tapping the gas. "Whats the big deal?" well, when you tap the gas in a 500RWHP car its loud and obnoxious. Its frustrating to drive...
Anyways, I shot them an e-mail using their form on their webpage and I was like "yea, like this will go anywhere...."
BUT IT DID! A few hours later (not days... hours...) Acuufab sent me an e-mail! The representative said that he knew what the issue was and to send it back.
I sent the throttle body+plenum combo back to Acuufab and I got one back with fresh gaskets, fully serviced, and *freshly polished*! WHAA?!
The plenum is mine, and they included my letter, so I know they didnt get my order mixed up with anyone else's ... . this is SERIOUSLY what they consider customer service! All I had to pay was "to" shipping. The service, gaskets, and return shipping was free to me.
I look forward to getting it back on the stang!
For those of you who suggest going Dragon "because Acuufab charges to service their products" -- take a second look. I'm glad I did!
Since, I have already suggested Acuufab to another member on this site. Sadly, they don't make a throttle body for their application, but I will continue to push for their products!
