Stealership Rant

JRad405 · Apr 5, 2011

So, this isn't about my Mustang. I actually was bringing my mother's Volvo to the dealership since it has a real rough idle and the entire car was shaking and I couldn't figure out what it was. The dealership diagnoses it, tells me that its this rpm sensor and it needs a tune up (the usual, plugs, wires, distributor rotor, and cap). I say okay because they said it feels a lot better. They fix it hours later. I get in the car and it does the same thing. So I paid $800 plus to have nothing done and the same problem as before :BangHead: (epic fail of my life). I didn't even know what to say when I walked back in and I was like the car does the same thing as before. It hasn't even changed. I didn't feel like complaining more and my mom was just like I'll call them and see if they will fix this for no charge.

But SERIOUSLY WHY THE F*** WOULD YOU TELL SOMEONE THAT YOU FIXED IT WHEN YOU DIDN'T. This is seriously the dumbest thing I have ever seen and I'm basically speechless. I really want to go and just give a few people a beat down, and just straight go wild on them, but I don't know what to really do. What do you do when that bs happens to you? Do you guys just kind of say something and then just walk out or do you just go wild.

I guess half the problem is I'm like a damn middle man. My mom wants me to take care of it, but she doesn't want to spend all the money. Then I'm trying to get them to fix it and when I complain they figure oh I'm a kid ignore him? It's seriously retarded these days.

Sorry big rant...comment if you have anything to say to this stuff. Or if you know what's wrong with my mom's Volvo haha.

coupe5ohh · Apr 5, 2011

sounds like a plugged cat

MustangChris · Apr 5, 2011

i compain. if they dont do me right, just leave your business card and say, "well, i guess ill see you in small claims." and walk out... .. someone with enough power to actually fix the situation will call you shortly.

Twista · Apr 5, 2011

http://www.dailymotion.com/video/x11tae_customer-drives-car-into-dealership_auto

JRad405 · Apr 6, 2011

I don't think that I'll resort to anything as violent as that. I'm usually calm, I just get that enraged feeling. And I'm still pissed this morning...

There seems to be some backfire in the exhuast but I don't know. I may take it to my local guy who knows exhausts really well to make sure its a clogged cat. I think the cat is still the original and the car is 16 years old. Personally I say just buy a new car, but my mom's not a fan of that comment.

OnyxCobra · Apr 6, 2011

that sucks but I don't think it's too uncommon, I'd want my money back.

JRad405 · Apr 6, 2011

Well after a long phone conversation, they are going to try to repair the car without charging any further costs....bs in my opinion. So I'll let them operate. They just blamed it on non-OEM parts. More bs...so I don't know. I mean that's just a dealership thing. They are going to say that stuff.