FivepointSlow
Well-Known Member
I had ordered the chrome dress up kit for my mustang almost a month ago... Put it on and it fit great, except the top half of my motor was pulled apart for sandblasting and painting, and I did not realize there was a clearance issue with the valve covers and the upper intake until I got the parts done and on the care about a week or two later, reached out to American Muscle right away explaining my problem and asking ho to go about returning them and if they'd even take them because it had been a few weeks since I'd order them, although the car never was turned on with the covers on.
I got no reply and was bothered by this, sent them another email 10 days later with my previous email attached to it and explained I had gotten no response.
Today, 10 days after the second email I sent, which is 20 days after my first email, I just sent another email. I might try calling them later tomorrow if I don't get a reply again but it is hard for me to find time to call them during the day. I have never had a problem with emailing their support team before this, and I am very displeased with this situation.
I checked and rechecked my spam folder, and my trash just incase I had deleted an email I got or something, checked to make sure I was sending it to the right address and everything.
Could it be a technical problem on their end where they are not receiving my emails or are they just ignoring them because they don't want to deal with the kid that has parts that don't fit even though the kit is advertised to fit 79-85 V8's and the valve covers (the same ones in the kit) by themselves are said to fit 75-95 V8's. The only part I am having the problem with is the valve covers. The wire looms, gaskets, and the valve cover breather all fit fine but the only part that is SUPPOSE to fit a 1994 does not.
I got no reply and was bothered by this, sent them another email 10 days later with my previous email attached to it and explained I had gotten no response.
Today, 10 days after the second email I sent, which is 20 days after my first email, I just sent another email. I might try calling them later tomorrow if I don't get a reply again but it is hard for me to find time to call them during the day. I have never had a problem with emailing their support team before this, and I am very displeased with this situation.
I checked and rechecked my spam folder, and my trash just incase I had deleted an email I got or something, checked to make sure I was sending it to the right address and everything.
Could it be a technical problem on their end where they are not receiving my emails or are they just ignoring them because they don't want to deal with the kid that has parts that don't fit even though the kit is advertised to fit 79-85 V8's and the valve covers (the same ones in the kit) by themselves are said to fit 75-95 V8's. The only part I am having the problem with is the valve covers. The wire looms, gaskets, and the valve cover breather all fit fine but the only part that is SUPPOSE to fit a 1994 does not.
