Autometer Rant

Marvin97

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First off, I'm the kind of guy who almost always tries to buy something I need for my car from a forum member. There's plenty of risk in doing this however, and I've been burned a few times. Most recently I bought an autometer dash/clock pod for an sn95 off a member on corral, only to receive it and get absolutely no mounting hardware with it. I shot the seller a message back and he said he bought it used and never used it himself and didn't have the hardware. I was mad, he never stated in the for sale thread that it didn't come with any of the mounting hardware, but at the same time he didn't say that it did and there wasn't any in the pics he posted of it. My fault for not checking all the bases first I guess.

So I have a pod that I can't mount. I thought maybe there was a chance if I emailed Autometer that I could get them to sell me just the mounting hardware. I had a similar situation a few years ago when I bought a used CDC lightbar and needed the mounting hardware. I contacted them about just purchasing the hardware and they were more than happy to sell it to me. I was hoping Autometer would do the same. So I went to their website, found some contact info and shot them an email explaining the situation, that I had bought it used and was interested in purchasing the mounting stuff and hoped they could help. I was surprised to get an email back within the hour saying they'd be happy to help, and if I provided my address they would send it right out free of charge! Needless to say I was impressed with their customer support for an item I didn't purchase new from them. Actions like this are the reason all the gauges and pods in my car are Autometer and will continue to be. This is a praise thread for Autometer if you haven't noticed. I put rant in the title so you would read it
 

RichV

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Good to hear there are companies that still give a shit. I'm sure you'll buy their parts for years to come.
 

OnyxCobra

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I have to totally agree with you. i bought a used autometer gauge off eBay and when I got it i noticed the face on the inside of the gauge was starting to ripple, i sent it to autometer with a little note explaining the problem with the gauge and they sent me a brand new gauge with all new wiring and everything no questions asked. i was very impressed.


the way you made it sound at first I thought you were going to say they didn't help you lol.
 

96TANGERINEGT

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Wow , that's good they did . There r some companys out there that would have been like ok well u didn't buy it from so there's nothing we can do.

Nice to hear that they take pride in there customer service ..
 

det_riot

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Well shit. I gotta do that too haha same situation with the autometer gauge pod
 

white95

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hmm.. Glad to hear a bad situation turned out well for you Marvin..

Did you ever get the WMM logo i sent you?
 

Musturd

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Thats awesome and good to know being that I spent a lot on my gauges in coupe full auto meter setup . Glad to hear about your good dealings with them and the great customer service
 
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Marvin97

Marvin97

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I was impressed to say the least. I was fully prepared to drop $15-20 for the hardware.
hmm.. Glad to hear a bad situation turned out well for you Marvin..

Did you ever get the WMM logo i sent you?
No sir. Wasn't aware you were sending me one?
 

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