wow. a YEAR? im stunned!
i ordered 18 inch black chrome saleen wheels for my 98 gt. two days after i ordered them they sent me an email saying the wheels were on back order. about a month later the 18x10s were in stock so they sent me those. when i opened the box one wheel was damaged so i had to send it back. i received the new one about a month later. after lots of calling and checking on the status of the 18x9s they kept telling me every time they are for sure coming in next month. randomly after 7 months of waiting i get one 18x9 so now i have 3 wheels it has now been a year of waiting still haven't got my complete set. i just sent them back because that is ridiculous to wait that long for wheels. i was tired of them lying to me everytime i called i recently spent 5 grand on bolt on this past summer i wish i went elsewhere with my business. i found them cheaper and in stock on cjponyparts.
Their customer service via email is non existent... Everytime I email them I never get an email back. Always have to call.
I'll PM you now.. I have a set of lug nuts I need to get exchanged but I've put it off due to never getting emails back on my previous return.. LolFivepointSlow,
You shouldn't have any issues getting a response from our Email Support Team. I'm sorry if you have, but I'd like to look deeper into this and find out what's going on. Not responding to customer Emails is unacceptable, period!
Please send me your email address via PM. I'll see what I can dig up on my end and get back to you!
Shane (Posting under Chris' user name)
I'll PM you now.. I have a set of lug nuts I need to get exchanged but I've put it off due to never getting emails back on my previous return.. Lol
Crapatalkin' on the iPhone 5.0
AMChrisRose I PMd you and haven't heard back...
It's like the emails all over again lol
Crapatalkin' on the iPhone 5.0
Don't worry, I didn't forget about you!
I'm sorry to hear about the hand full of issues you had. I'd like to clear all of it up, including the valve covers and lug nuts. Could you send me your Last name and shipping address as well? I'll have one of my guys in contact with you shortly to get you squared away!
Shane