if is exactly like shipping normally except its the bus station and you need the receivers phone number. make sure that it still packaged so it will not leak but they just stuff it under the bus if its heavy or in the bus in a seat if its small and light and they are off. If it needs to be taken off at a stop and transfered there is someone on the next platform waiting to grap it. It is nice and chap for the price as I said before the corbeau suede/leather were heaver then I expected and with two heavy boxes I think we got out for around $60. The other nice part about them is they do not go through all the automation systems that break things. When it gets to where it is supposed to be they will put them in a secure area and give you a call to get them. I thikn I was sick that day too and could mot get away form this problem